Contact Us
WEBS is committed to your complete satisfaction—it's our top priority. In addition to offering a wide variety of yarns and supplies, we strive to provide you with the best service in the industry.
Check out our FAQ page for answers to common customer questions.
Monday–Friday, 9:00am–5:30pm EST
Saturday, 9:30am-5:30pm EST
Call: 1-800-367-9327 (1-800-FOR-WEBS)
Fax: 413-624-7352
Email: customerservice@yarn.com
Live Chat: during some Customer Service hours
WEBS - America's Yarn Store
6 Industrial Pkwy
Easthampton, MA 01027
(Note that this is not our retail location.)
75 Service Center Rd
Northampton, MA 01060
More information about our retail store here.
Monday–Saturday 10:00am–5:30pm
WEBS is closed the following holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. We also close early at 4pm on Christmas Eve and New Year's Eve.
Check out our FAQ page for answers to common customer questions.
Customer Service Hours
Saturday, 9:30am-5:30pm EST
Call: 1-800-367-9327 (1-800-FOR-WEBS)
Fax: 413-624-7352
Email: customerservice@yarn.com
Live Chat: during some Customer Service hours
Send Mail to:
WEBS - America's Yarn StoreSend Mail to:
6 Industrial Pkwy
Easthampton, MA 01027
(Note that this is not our retail location.)
Visit Our Retail Store at:
75 Service Center RdVisit Our Retail Store at:
Northampton, MA 01060
More information about our retail store here.
WEBS Store Hours
Monday–Saturday 10:00am–5:30pmWEBS Store Hours
WEBS is closed the following holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. We also close early at 4pm on Christmas Eve and New Year's Eve.
Send Us an Email
You can send us an email by filling out the form here.